DESCRIPTION
Basically:
"If a patron reaches out about a decline... [...]- advise them to do the following:
- Contact their card issuer to confirm the charge is valid and retry that card
- If the retry does not work, try a different payment method. Patrons can edit their payments in their Settings, under Billing History:
I included the little picture they did in the email. I have no way to know if you got this email too, because they didn't say if you did or not. Hopefully everything is normal from here on out and I am happy to say writing on the custom queue and plans for what's beyond it, has been going good considering my health!
I expect to make a full recovery.
E.