Update on Artbook Production & Shipping

Hi everyone,We wanted to share a transparent update on where things currently stand.All items have now arrived at our warehouse, and everything is ready to go - however, we are not satisfied with the quality of the books that were delivered. Quite simply, they do not meet the standard we are willing to put our name to or send out to you.We have been actively dealing with this issue since our last update, working back and forth with the printer to resolve it. This has been an ongoing and frustrating process, and unfortunately it has caused delays beyond our original April estimate.For that, we sincerely apologise. The printer has assured us they will resolve the issues within the next two weeks. While we are pushing hard for this timeline to be faster, we want to be honest that our confidence with them is cautious given the experience so far.Please know that everything else has long been ready, and the MOMENT we receive artbooks that meet the expected quality, we will immediately begin shipping as promised.This situation has been incredibly stressful on our end, but we are committed to ensuring you receive a final product that is truly worth the wait.Due to our arrangement with our fulfillment company, this will delay things for even those whom did not get the book.If you have questions, please do message us! We are here with, and for you, every step.Thank you for your continued patience and support, it genuinely means a great deal to us. We can only apologise for this.

[I posted a funny .gif, but this isn't a laughing matter. This is only a fraction of how angry I have been with this printing company. We've just been so let down by them... We left a HUGE buffer to prepare us for any delays so we didn't miss our plans. But this company has gone beyond the buffer and then some! We are so sorry to not meet your delivery expectations, and it's so annoying that it is caused by a company that can't seem to do the one thing a printing company is expected to do. Print.]